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Why Use Hiring Assessments?
There are many reasons:
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Two of three new hires will
disappoint in the first year
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Two of three employees would
rather work somewhere else
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Ninety-five of 100 applicants
will "exaggerate" to get a job
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Most hiring decisions are
made in haste - during the first five minutes of an interview
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One of three businesses
will be sued this year over an employment issue
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Turnover costs thousands
of dollars for every departing employee
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Eighty percent of employee
turnover is avoidable
AND...
You want employees who are dependable
In 2002, absenteeism cost employers $789 per employee, according
to a report in USA TODAY. This was the direct cost reported
by a survey of human resource professionals and does not include
the cost of hiring others or paying overtime to perform the
work of absent employees.
You can be held liable for employees'
behavior on and off the job
You must know the nature of the people you hire because their
criminal behavior could cost your business millions of dollars.
Every time you hire without practicing due diligence, you
may be accepting liability for their actions - even when they
are "off the clock."
You can be sued for illegal discrimination
In the absence of objective data, how can you demonstrate
a hiring/promotion decision was made objectively, without
discrimination because of gender, race, religion, etc.
Resumé writers write great fiction
In a survey of recent college graduates, 95% said they would
be willing to make a false statement in their résumés in order
to get a job. Forty-one percent admitted they had already
done so, according to a report in Nation's Business (May,
1999).
Testing is acceptable, even expected
As reported in Molding Systems (May, 1999, v57 i5 p56 (1)),
a survey found that 92% of job applicants accept testing as
part of the job qualification process. Only 3% resent it,
while 5% were neutral.
Assessments offer a solution
Historically, employers depend upon résumés, references and
interviews as sources of information for making hiring decisions.
In practice, these sources have proved inadequate for consistently
selecting good employees.
When training employees, a "one size fits all" approach has
failed to provide the desired results.
When selecting people for promotion, otherwise excellent employees
have too often been miscast into roles they could not perform
satisfactorily.
Clearly, an essential ingredient for making "people decisions"
has been missing from the formula.
The use of assessments has become
essential to employers who:
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want to put the right people
into jobs;
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provide employees with effective
training;
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help their managers to become
more effective;
-
and promote people into
positions where they will succeed.
The use of assessments has resulted in extraordinary increases
in productivity while reducing employee relations problems,
employee turnover, stress, tension, conflict and overall human
resources expenses.
Several factors contribute to the
failure of traditional hiring methods:
-
Resumés often contain false
claims of education and experience while omitting information
that would help employers make better hiring decisions.
-
Business references are
of little value because most past-employers will tell you
nothing but "name, rank and serial number."
These realities are the reason interviews have become the
most influential factor in hiring and promotion decisions.
However, experience shows only a coincidental correlation
between the ability to deliver well in an interview and to
deliver well on the job. Studies peg this correlation at 14%
-- one good employee in every seven hires. Even background
checks don't help much. The success rate becomes 26%, but
that's only one good hire in every four. Unfortunately, many
employers have accepted these poor results and the high cost
of excessive turnover as a business reality. They have flown
the white flag of surrender.
Don't Surrender! Assessments do help
significantly
Assessing behavioral traits improved the hiring success
rate to 38%.
When both thinking abilities and behavioral traits are assessed,
the right people are hired 54% of the time.
When an assessment of occupational interests
is added, successful results improve to 66%.
The most impressive results are
achieved, however, when an integrated assessment is used -
one that measures behavioral traits, thinking, occupational
interests, plus "Job Match."
These integrated assessments employ cutting-edge
technology and empirical data to assess the qualities of "The
Total Person." In doing so, the individual qualities of candidates
are compared to the qualities of employees who performing
their duties in a superior manner. These 21st Century assessments
successfully identify potentially excellent employees better
than 75% of the time.
Job Match outranks all other factors
A well-documented study, published in Harvard Business Review
concludes that "Job Match" is by far the most reliable predictor
of effectiveness on the job. The study considered many factors
including the age, sex, race, education and experience of
approximately 300,000 subjects. It evaluated their job performance
and found no significant statistical differences, except in
the area of "Job Match." The conclusion: "It's not experience
that counts or college degrees or other accepted factors;
success hinges on a fit with the job."
The only reliable method for evaluating "Job Match" is with
a properly designed assessment instrument, capable of measuring
the essential job-related characteristics particular to each
specific job. Maurer & Associates has assessments designed
for this purpose.
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